Teamwork can be tricky: tips on how to start a collaborative environment


How do we collaborate in difficult environments?

Collaboration is such an important element in product design. Establishing and maintaining a harmonious relationship within a team can be a complex challenge.

Remember the last time you had to or wanted to work with other people but struggled to connect or to get things going?

As a consultant working constantly with new teams, I have experienced a lot of difficult teamwork situations. What can we do to overcome initial challenges and build a collaborative environment?


Start with empathy

If you struggle to work with an individual person, put your research or detective hat on. We often interpret situations based on a bunch of (false) assumptions. There is always a reason for every behaviour.

  • Stay curious
  • Become clear about your ideal situation: what do you want or need to work productively and feel good?
  • Seek the conversation: share your situation, goals and feelings - and listen to the other person's perspective

Getting to know the other side better often helps to overcome challenges and is a first step to building relationships.

Create commonalities

As human beings, we want to be part of a group. A good ingredient for collaboration is a shared purpose. Start your next teamwork with an alignment of the outcome and the purpose of your work. You can use the team purpose canvas to facilitate the discussion.

If you want to get more tips, listen to my latest podcast episode.

https://open.spotify.com/episode/6F3lZGn4f7y6LcHLcFjReR?si=489500bbbcde4ce7

Happy teamworking,

Frauke

UX Insights

Grow your UX knowledge. Get tips and insights on topics like collaborative design, user research and strategic thinking.

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